American Power Wheelchair & Mobility Scooters
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Return Policy

Return Policy:

All medical equipment rentals are non-refundable. Once the equipment is rented or purchased, it is not returnable for credit or exchange, regardless of whether it is used or unused.

Damage and Loss:
The renter is responsible for loss or damage to equipment and accessories during the rental period. In the event of loss or damage, the renter will be charged the full cost of repair or replacement, plus any associated expenses such as shipping or handling fees.
 
Rental Period:
The rental period begins when the equipment is delivered or picked up and ends on the day the equipment is returned. Rental rates are calculated daily.
 
Late Returns:
Late returns will be charged an additional rental fee based on the number of additional rental days.
 
COVID-19:
Due to the ongoing COVID-19 pandemic, all rental equipment is subject to additional cleaning and sanitation procedures to ensure the safety of our customers. As a result, a COVID-19 sanitation fee may be charged in addition to the rental fee.
 
Limitations of Liability:
The renter acknowledges that the equipment is being rented "as is" and that the rental company makes no warranties or representations regarding the equipment's fitness for a particular purpose or the equipment's condition. The renter assumes all risks and liabilities associated with using the equipment.
 
Governing Law:
This return policy shall be governed by and construed by the state's laws where the rental company is located.
 
Furthermore, any damage or missing parts will result in a fee charged to the customer, which will be assessed on a case-by-case basis. This fee will be determined by the cost of the repairs or replacement parts required to restore the equipment to its original condition.
 
Customers are responsible for returning the equipment in a clean and sanitized condition. Any equipment returned in an unsanitary condition will result in an additional cleaning fee charged to the customer.
 
If the customer fails to return the equipment on the agreed-upon return date, an additional rental fee will be charged for each day the equipment is not returned. If the equipment is not returned after ten days, it will be considered lost, and the customer will be charged the total replacement cost.
 
We reserve the right to refuse rental to any customer who has previously violated our rental agreement or caused damage to our equipment.
 
In the event of any dispute, this rental agreement shall be governed by and construed by the laws of California, San Diego County. Any legal action arising from this agreement shall be brought exclusively in the courts of California, San Diego County.
 
By renting or purchasing our medical equipment, the customer acknowledges that they have read and understood this rental agreement and agree to abide by its terms and conditions.
 
Additionally, due to the ongoing COVID-19 pandemic, we are taking extra precautions to ensure the safety of our customers and employees. As a result, all returned equipment must undergo a strict sanitization process before it can be made available for rental. This process may cause a delay in processing returns and issuing refunds.
 
We appreciate your understanding and cooperation in this matter. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us. Our customer service team is available to assist you in any way possible.
 
The customer assumes all responsibility for using and maintaining the equipment while in their possession. They are responsible for any equipment damage, theft, or loss during the rental period.
 
AAA Medical Supply is not responsible for any injury, harm, or accident that may occur while using the equipment. The customer agrees to indemnify and hold AAA Medical Supply harmless from any and all claims, actions, damages, expenses, and liabilities arising from the use or possession of the equipment.
 
Due to the nature of the medical equipment rental business, all rental payments are non-refundable. If the customer needs to cancel or reschedule the rental, they must notify AAA Medical Supply at least 24 hours in advance. Failure to do so will result in the full rental fee being charged.
 
AAA Medical Supply reserves the right to terminate any rental agreement at anytime for any reason. In the event of termination, the customer agrees to return the equipment to AAA Medical Supply immediately.
 
This return policy is subject to change at any time without notice. The customer must review and understand the policy before renting any equipment from AAA Medical Supply.

AMERICAN WHEELCHAIR INC.
AAA Medical Supply 

San Diego
Last update: 2021.10.16